Roaster's club FAQ
Can I cancel my subscription at any time?
Yes. You have total control over your subscription in the My Subscriptions section of your Account. Cancel, skip, or postpone your subscription at any time.
Can I skip or pause my upcoming subscription orders?
Absolutely! If you would like to skip an upcoming order, you can select the "skip order" button in the My Subscriptions section of your Account. If you would like to pause for a longer period of time, you can use the "change date" feature and select any future date.
How do I change delivery frequency?
You can change your subscription frequency and quantity in the My Subscriptions section of your Account.
How do I update my subscription billing or shipping information?
Once you are in the My Subscriptions section of your account, you will see your current billing and shipping information. There is an "edit" link below both that will allow you to update this information.
Frequently asked question
Share details about your shipping policies, item returns, or customer service.
How do I add products to my upcoming subscription order?
You are able to add any item from our site, with the exception of special selection coffees and merchandise, to your upcoming order. Simply log in to your account before you begin browsing our site. You will see an “Add to my upcoming order” button appear on the product pages.
Can I change my coffee subscription and try something new?
Absolutely! Once you are in the My Subscriptions section of your account, you will see a drop-down menu below the coffee price. You can use this to swap into another option.